Terms and Conditions
Please read below.
Introduction
These terms and conditions govern your use of this website and our services. By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use this website.
Services
We provide acting coaching services, including acting courses, audition classes for actors, acting careers advice, coaching help in preparation for actors who are auditioning for National Youth Theatre auditions and self tape practice to actors in the UK. We may modify or terminate our services at any time without notice.
Registration
To access certain services on this website, you may be required to register and provide certain information about yourself. You agree to provide accurate and current information and to update it as necessary. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
Fees and Payment
Our fees for acting coaching services, acting courses, audition classes, acting careers advice, acting classes in preparation for actors who are auditioning for National Youth Theatre auditions and self-tape practice are listed on this website and are subject to change with notice. Payment for services is to be confirmed between yourself and the teacher via email or WhatsApp message. We only accept payment via cash or bank transfer.
We strive to provide the highest-quality acting coaching services to our customers. However, we understand that sometimes things don't go as planned, and you may need to request a refund. This refund policy outlines the circumstances under which we may issue a refund and the process for requesting one.
Cancellation by Us
If we need to cancel a course or class for any reason, we will notify you as soon as possible and issue a full refund.
Cancellation by You
If you need to cancel your registration for a course or class, our refund policy is as follows:
●Cancellation more than 24 hours before the start date: full refund minus a 15% administrative fee.
●Cancellation less than 24 hours before the start date: no refund.
Refund Process
To request a refund, please contact us via email or Whatsapp message. We will review your request and issue a refund, if applicable, within 5-7 days of receiving your request. Refunds will be issued using the same payment method you used to make the original payment.
Contact Us
If you have any questions or concerns about the refund policy, please contact us.
Disclaimer of Warranties
We provide our services on an "as is" and "as available" basis without any representations or warranties, express or implied. We do not warrant that our services will be uninterrupted or error-free, or that any defects will be corrected. You use our services at your own risk.
Limitation of Liability
We are not liable for any damages arising from your use of this website or our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Our maximum liability to you for any claim arising from your use of this website or our services is limited to the amount you paid for the services.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of this website or our services, or your violation of these terms and conditions.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the United Kingdom. Any dispute arising from your use of this website or our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.